TheLightingController crashes Randomly

remote control for the section "Live" of the software

Re: TheLightingController crashes Randomly

Postby Niffo » 16 January 2023, 10:22

FYI : After one week (7 days) running your LightShow through "Companion", we haven't encountered any crashes
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Re: TheLightingController crashes Randomly

Postby TACVideo » 16 January 2023, 19:27

Actually since making the below recommended changes, we haven't crashed either...
Niffo wrote:Looking at your param.ini file, we suggest that you leave the default values for the following parameters:
- "Software refresh rate": High
- "USB nap speed": Medium (or Low)
- “Software IP”: 127.0.0.1

Thanks!
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Re: TheLightingController crashes Randomly

Postby Niffo » 18 January 2023, 11:24

Another thing that could cause crashes is an underpowered DMX interface.
A solution in this case is to connect the interface to an external power supply (if the interface allows it), or to connect it to a powered USB hub.
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Re: TheLightingController crashes Randomly

Postby TACVideo » 03 February 2023, 23:04

Thanks, switching to external power, after being stable for 3.5 weeks it crashed twice last night (the 1st crash produced 3 dumps for some reason), and again today. In all cases no inputs/changes were being sent/made.

Attached the logs...
Attachments
TheLightingController(Crashes 20230202-03).zip
(49.52 KiB) Downloaded 31 times
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Re: TheLightingController crashes Randomly

Postby TACVideo » 19 March 2023, 14:53

So far maybe only 1 or 2 random crashes!

Thanks for your help!

and then they crashed 2 hours later :cry:
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