Error loading library efk_hardware

[djumang]

Any workarounds for running the software on MacOS Monterey? I tried the Catalina fix file that was sent to me by Chauvet support and I am still getting the "Error loading library efk_hardware" error.

[support]

This thread is quite old and it problem is fixed.
Please make new post for new problem.

The latest software is available here: https://download.thelightingcontroller. ... ss_Mac.dmg
(https://thelightingcontroller.com/viewt ... f=85&t=114)
Please install that one.

[djumang]

This thread is quite old and it problem is fixed.
Please make new post for new problem.

The latest software is available here: https://download.thelightingcontroller. ... ss_Mac.dmg
(https://thelightingcontroller.com/viewt ... f=85&t=114)
Please install that one.

I installed the version you have linked above and tried opening it on my Macbook M1 Pro running MacOS Monterey 12.2.1. I am still getting the same error, "Error loading library 'efk_hardware' !" Do you have any advice on how I can get the software to run? I tried loading it from the DMG directly, dragging it to the Applications folder first and then running it, and also dragging it to my Desktop and running from there. Same issue each time.

[support]

We PM you a link to the previous software version.
Could you please try it and let us know the result ?

[djumang]

We PM you a link to the previous software version.
Could you please try it and let us know the result ?

I just tried the old version you sent me and unfortunately, I am still seeing the same issue.

[support]

Hum !
This previous software version has been installed on Mac computers for months.

Please confirm you proceed like this for software installation:
- open the DMG file
- drag the folder "TheLightingController" into your Desktop or in the folder "Applications" (up to you). This will create a new folder "TheLightingController".
- eject the DMG volume
- run the program "TheLightingController" in the new folder "TheLightingController"

Please confirm also that you respect this: https://thelightingcontroller.com/viewt ... =10&t=6430