Not user friendly

tell us about your experience with our product

Not user friendly

Postby Willem » 09 June 2019, 02:26

I have the Chauvet Xpress 512 DMX interface and the Show Xpress software ver. 9.1.15


The Manual and the software are both completely different so is therefore hard to follow. :(


Willem (Studio1)
Willem
 
Posts: 3
Joined: 09 June 2019, 02:17

Re: Not user friendly

Postby support » 09 June 2019, 08:42

Are you talking about this manual ?
https://thelightingcontroller.com/viewt ... =85&t=3077

Please confirm.
The Lighting Controller
support
Administrateur
 
Posts: 8498
Joined: 07 December 2009, 16:32

Re: Not user friendly

Postby Willem » 09 June 2019, 13:54

No it’s a different one.
Willem
 
Posts: 3
Joined: 09 June 2019, 02:17

Re: Not user friendly

Postby support » 09 June 2019, 15:02

Could you please send us by private message the link where we can see it ?

And please use the manual from our previous post.
The Lighting Controller
support
Administrateur
 
Posts: 8498
Joined: 07 December 2009, 16:32

Re: Not user friendly

Postby Willem » 11 June 2019, 01:42

I have been following the Youtube tutorials "https://www.youtube.com/watch?v=Qi3tV9eR1hI&t=10s" and even gone as far a creating my own light fixtures using the information that comes with the lights. I havea Chauvet Obey 70 and the lights work fine with the asigned channels as set in the Obey 70 Manual.


Setting the channels for the Show Express, the lights will not com on or do anything.


On my DMX controller the Xpress 512 the blue light is on indicating power from the USB abd when I run the Show Xpress Software the Red LED flashes and according to the manual that is what it is supposed to do... SO WHAT AM I DOING WRONG¿ ¿ ¿ ¿
Willem
 
Posts: 3
Joined: 09 June 2019, 02:17

Re: Not user friendly

Postby support » 11 June 2019, 07:43

The Manual and the software are both completely different so is therefore hard to follow

That tutorial is 95% ok of for the current software version.
We do not understand why you say "completly different" !
Yes the GUI color is different, but the rest is 95% same.

Setting the channels for the Show Express, the lights will not com on or do anything.
... SO WHAT AM I DOING WRONG¿ ¿ ¿ ¿

What can we answer with such question !!!
Please give more details, and then we will have a chance to help you.
Please post also in the correct section of the forum, like for instance "Generator" if you do not understand how to use Generator.

We suggest you also the post a fixture profile requirement (https://thelightingcontroller.com/viewt ... f=3&t=2453).
And then we will do the personality file of your dmx fixture for you (for free).
The Lighting Controller
support
Administrateur
 
Posts: 8498
Joined: 07 December 2009, 16:32


Return to Feedback from users

Who is online

Users browsing this forum: No registered users and 2 guests