The ShowXpress software keeps crashing, we have tried 2 different computers with the latest software version (8.2.18 - 170313) and USB drivers. Both computers the ShowXpress software crashes after a certain time. It crashes every 9 minutes, this has happened on the current version of ShowXpress and the previous version.
I tried a different USB cable, different USB port, power cycled the Chauvet DJ 512 control unit and it still crashes and we have to reopen the ShowXpress software. Any suggestions or advice?