Hi bshoc
No, I haven't found a solution to the synch issue sadly. Like you, I thoroughly enjoy the software and recommend it to others, so much so that I currently have it installed in 24 of our venues (some running multiple universes) with potentially a further 48 installs to follow, but that's very much dependant on finding a solution to the timeline issue. Bugs and 'quirks' I can live with, but something that clearly doesn't work as it should is a different thing.
I'm a little bit surprised and disappointed by the response from Support saying that timeline isn't pro enough. According to the feature list on Chauvet's website
Synchronized multimedia creator with lighting, audio and video
it can be assumed that the software does indeed do exactly what we need - which after much research and having some affinity to the Chauvet brand in general is one of the reasons we went with ShowXpress. There's no mention of it not being able to consistently synch media and lights. As I mentioned in my previous post, I'm
not looking for millisecond accuracy, somewhere close and consistent would be good enough right now.
Support As mentioned by bshoc, do you have any knowledge of a media player capable of outputting midi notes/controller that could be used to solve this issue, as I've not come across any that fit the bill. There's plenty of video editing software (I use Sony Vegas Pro v11 for example) that can accurately play a video file and output midi timecode and/or a midi clock, but not midi note on/off or controller information. It would be great if you could suggest something that we could use. I'm not knocking ShowXpress in any way, as I said I love what you're creating and using it, just we could really so with a workable solution to this synch issue