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No interface control [fixed]
Posted:
14 November 2019, 16:25
by Raul Black
1-Interface 512 has 1 red (pwr) light, and another green usb. Do both have to be on for everything to be correct?
2-I don't get the moving heads and lights to work
Can it be a problem with the brand of the moving head? (beam + spot)
The pair is AMS
In standalone I get the interface images with a red cross
Re: synchronize moving heads with software
Posted:
14 November 2019, 18:55
by support
The red LED on means the usb power is ok.
The green LED blinks when the software is talking with the interface.
Do you see "
Interface D512S found" in the welcome screen of the software ?
If not, you have to manually install the usb drivers (
https://www.youtube.com/watch?v=trr0uqop1TQ).
Re: synchronize moving heads with software
Posted:
15 November 2019, 17:59
by Raul Black
I have managed to get the interface on the page (standalone), but it still doesn't send me a signal.
The auto start square below zone 1 is not on, and I cannot turn it on manually either.
Re: synchronize moving heads with software
Posted:
15 November 2019, 18:19
by support
Do you see "Interface D512S found" in the welcome screen of the software ?
Before going further, please answer to this important question.
Re: synchronize moving heads with software
Posted:
20 November 2019, 11:42
by Raul Black
Already be solved. I just had to go to preferences and activate the universe 1
Thank you
Re: synchronize moving heads with software
Posted:
20 November 2019, 17:12
by support
Well noted.
FYI, by default (when you install the software) the option "Change default DMX universe mapping" is disable, and the software always finds the interface.