No interface control [fixed]

usb to dmx - 512 dmx channels

No interface control [fixed]

Postby Raul Black » 14 November 2019, 16:25

1-Interface 512 has 1 red (pwr) light, and another green usb. Do both have to be on for everything to be correct?
2-I don't get the moving heads and lights to work
Can it be a problem with the brand of the moving head? (beam + spot)
The pair is AMS
In standalone I get the interface images with a red cross
Raul Black
 
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Re: synchronize moving heads with software

Postby support » 14 November 2019, 18:55

The red LED on means the usb power is ok.
The green LED blinks when the software is talking with the interface.

Do you see "Interface D512S found" in the welcome screen of the software ?
If not, you have to manually install the usb drivers (https://www.youtube.com/watch?v=trr0uqop1TQ).
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Re: synchronize moving heads with software

Postby Raul Black » 15 November 2019, 17:59

I have managed to get the interface on the page (standalone), but it still doesn't send me a signal.
The auto start square below zone 1 is not on, and I cannot turn it on manually either.
Raul Black
 
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Re: synchronize moving heads with software

Postby support » 15 November 2019, 18:19

Do you see "Interface D512S found" in the welcome screen of the software ?

Before going further, please answer to this important question.
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Re: synchronize moving heads with software

Postby Raul Black » 20 November 2019, 11:42

Already be solved. I just had to go to preferences and activate the universe 1
Thank you
Raul Black
 
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Re: synchronize moving heads with software

Postby support » 20 November 2019, 17:12

Well noted.

FYI, by default (when you install the software) the option "Change default DMX universe mapping" is disable, and the software always finds the interface.
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