Sequential List crashes

stack scenes and play them with a "GO" button

Sequential List crashes

Postby LDJ » 01 June 2018, 12:34

Hello,

I had program a 60 steps sequential list for a very important gig and during rehearsals, it kept crashing 1 out of 3 times.

I had to reprogram the whole show on my Obey 100 to play it safe.

Anyone can help me find the cause?

Here my equipment:

Fixtures
4 Core par 80
4 Color band pix m
Two Chauvet Di-Fi hub

Computer
Macbook pro

Exploitation system
High Sierra
10.13.4

Model: MacBook Pro
Model ID : MacBookPro11,3
Processor: Intel Core i7
Processor speed : 2,3 GHz
Number of processor : 1
Core number : 4
Cache level 2 : 256 Ko
Cache level 3 : 6 Mo
RAM : 16 Go
Startup ROM : MBP112.0145.B00
Version SMC : 2.19f12
30 gigs of free memory

Showxpress
Version 8.2.28

Thanks !!!
LDJ
 
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Re: Sequential Live CRASHES

Postby support » 01 June 2018, 13:36

Please post a link to download a zip your lightshow.
And tell us how to reproduce the crash. The best is a link of a video showing the problem.
FYI: https://thelightingcontroller.com/viewt ... ?f=3&t=203
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Re: Sequential Live CRASHES

Postby LDJ » 04 June 2018, 19:00

I captured it right at the moment the crash happened
Just download it to see the whole thing

I only have one #51 cue programmed but it does that for some reason ...

Thanks again !

[image]
Last edited by LDJ on 05 June 2018, 14:35, edited 2 times in total.
LDJ
 
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Re: Sequential Live CRASHES

Postby support » 05 June 2018, 10:29

No, this does not help.
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Re: Sequential Live CRASHES

Postby LDJ » 05 June 2018, 15:33

I posted a picture of the problem above
Thanks
LDJ
 
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Re: Sequential Live CRASHES

Postby LDJ » 05 June 2018, 21:38

support wrote:No, this does not help.

I also try doing the efk.usb.zip thing and it still crashes
LDJ
 
Posts: 11
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Re: Sequential Live CRASHES

Postby TimH » 06 June 2018, 01:30

Hey man, as support said above, you need to send your actual lightshow folder so they can troubleshoot. Upload it to Dropbox/OneDrive/Google Drive etc. and share the link.
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Re: Sequential Live CRASHES

Postby LDJ » 06 June 2018, 13:44

Here you go, the light show is attached :D

The light show supports a percussion show ans cue are sometimes triggered very rapidly.
Keeps crashing around cue #42

Thanks again and I am really sorry if I am bothering you ...
Attachments
LUX45 Lightshow.zip
Light show
(99.53 KiB) Downloaded 50 times
LDJ
 
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Re: Sequential Live CRASHES

Postby LDJ » 06 June 2018, 18:49

TimH wrote:Hey man, as support said above, you need to send your actual lightshow folder so they can troubleshoot. Upload it to Dropbox/OneDrive/Google Drive etc. and share the link.

Yep I did that :) Have a great day
LDJ
 
Posts: 11
Joined: 01 June 2018, 12:28

Re: Sequential Live CRASHES

Postby support » 07 June 2018, 07:33

We made the following test:
- start the software with your lightshow
- go in the tab "Sequential List"
- open "LUX45 Version CompleÌte.seq"
- open the windows "dmx bargraph" and "3DView"
- select the first line of the list (yellow)
- press "Go" until to reach the last line
We did that one time slowly, and another time very fast.
We tried also with the second project "LUX45 Version 45 gallons seulement.seq".
And we did not see any problem.

Coud you please do exactly the same actions like us, and tell us if you see the problem like this ?
If not please tell us what other actions to do, in order to see the problem.
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