No APC Mini in MIDI preferences [fixed by Windows Update]

live control with midi devices

Re: Can't find my APC Mini in MIDI preferences

Postby Niffo » 09 March 2021, 15:12

Or you can try in a new fresh Windows user session (with or without default administrator rights ... ?)
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 10 March 2021, 22:07

I'll try with a new user session and let you know!
I don't have other midi devices with me, but as soon as I manage to get one on hand I'll test that too (a bit complicated with movement limitations currently in place in my area, so it might take some days to do so)
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 12 March 2021, 13:09

No changes with a separate fresh user session.
I've also tried to install other software that probably works in a similar way (Resolume) and the device doesn't appear there either.

Didn't had the chance to test with other midi equipment yet.
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Re: Can't find my APC Mini in MIDI preferences

Postby Niffo » 12 March 2021, 16:10

It seems your APC Mini is not recognized as a MIDI device by your OS. May be a driver problem or this kind ?
Here is my Device manager when my APC20 is connected (in french) :
Image
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 12 March 2021, 16:33

I think so.
The Image is not visible. I'll post some screens of the Device manager too for comparison.
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 12 March 2021, 16:57

Device manager on my main computer (no issues here):
Image
Image

Device manager on my laptop (where the issue is):
Image
Image
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Re: Can't find my APC Mini in MIDI preferences

Postby Niffo » 12 March 2021, 17:14

OK, and what about the "Software devices" section of the "Device manager" ?
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 12 March 2021, 17:34

Software devices section of the Device manager (with the AKAI connected):
Image

Screenshot is taken while ticking View>Show hidden devices, LoopBe (and the other midi routing software available on their website) was supposed to be fully uninstalled (as suggested in the previous reply)
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Re: Can't find my APC Mini in MIDI preferences

Postby LightningFM » 17 March 2021, 14:41

I might have the chance to run a test with a midi keyboard (not sure about the specific model/brand) in the next days.
Is there something specific I should look at, other than see if it works?
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Re: Can't find my APC Mini in MIDI preferences

Postby support » 17 March 2021, 22:05

Our experience with midi device says just plug and play.
So we presently have no other ideas.
Sorry for that.
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