Missing ScreenControl window [fixed]

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Missing ScreenControl window [fixed]

Postby Mystoria » 24 April 2020, 15:04

Hi my Screen Control window has disappeared in one of my shows. When I open the screen control window it doesn't appear on screen 1 or 2.
If I open a different show it opens just fine. Not sure what settings that screen control window is on cause I can't find it to click on it for properties.
I have tried everything, It's a show file problem same thing when I upgraded to version 9. Thought that would fix it but still same problem.
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Re: Missing Screen Control window???

Postby support » 25 April 2020, 14:45

To open ScreenControl: Main menu > Windows > ScreenControl
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Re: Missing Screen Control window???

Postby Mystoria » 25 April 2020, 15:44

Ya I understand but it's not working. The midilogger window open, DMX bargraph opens but not the screen control. The thing is it's only one show that this happens.
If I create a new show it works fine, demo works fine. It's like the screen control window open but it's off the side of a monitor 1 or 2 where I can grab to make it full screen or pull it back to desktop.
Mystoria
 
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Re: Missing Screen Control window???

Postby support » 25 April 2020, 17:12

You can try this:
- close our software
- open the file "../YourLightshow/ScreenControl/screencontrol.ini"
- delete the line starting by "Frm_Output = ..."
- restart our program
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Re: Missing Screen Control window???

Postby Mystoria » 26 April 2020, 01:35

Hey, thanks for help. That didn't work either I'm stumped, so strange. The videos worked for a long time it's not a format issue or computer output it's show file related. What would you need from me to upload to try to replicate problem?
Mystoria
 
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Re: Missing Screen Control window???

Postby support » 27 April 2020, 08:07

Please do that:
- close our software
- open the folder "../YourLightshow/ScreenControl/" (main menu "Open lightshows folder")
- rename the file "screencontrol.ini" by "screencontrol_OLD.ini"
- restart our program
- select the menu: main menu "Windows" > menu "ScreenControl"

This will open the window "ScreenControl" in the center of your monitor.
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Re: Missing Screen Control window???

Postby Mystoria » 27 April 2020, 20:23

Awesome it worked, thank you so much.
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Re: Missing Screen Control window [fixed]

Postby support » 29 April 2020, 14:10

The window ScreenControl is supposed to open at the center of the screen, when it is not able to be displayed in the location fixed by the INI file.
But it looks it does not work all the time, and we are unfortunately not able to reproduce this problem.

So if you still have the old INI file which gives the problem, could you please post it in this topic ?
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Re: Missing Screen Control window [fixed]

Postby Mystoria » 29 April 2020, 23:11

screencontrol_OLD.ini.ini
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Re: Missing Screen Control window [fixed]

Postby support » 30 April 2020, 07:51

There is no file attached in your post.
If easier, you can post a link to a zip of your complete lightshow.
Here is the procedure to follow: https://thelightingcontroller.com/viewt ... ?f=3&t=168
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