Multible 512 dongles > randomly assign

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Multible 512 dongles > randomly assign

Postby lse » 18 July 2015, 02:45

Every time I use my 3 universes it randomly assigns the dongles to the universes. Very annoying. Need to be able to assign dongles to specific universe. I have a rack built system and dongles labeled 1 2 3 but it's never the same box for universe.
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Re: Multible 512 dongles

Postby support » 18 July 2015, 09:06

randomly :o

At start, our software ask Windows to supply the list of the USB devices.
And Windows is supposed to always give this list with same order for all devices.

Of course, if you plug & unplug one/some devices, this might change the order.
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Re: Multible 512 dongles > randomly assign

Postby lse » 18 July 2015, 19:48

Plug 2 512 dongles into the computer. Open show express. Find what dongle is universe 1 and 2. Close and reopen software and it sometimes switches the dongles for the universes
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Re: Multible 512 dongles > randomly assign

Postby support » 20 July 2015, 09:57

We are presently not able to reproduce this problem with our computers.
We will keep trying each time we will meet a new computer.
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Re: Multible 512 dongles > randomly assign

Postby lse » 21 July 2015, 03:16

I'll get a video of it
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Re: Multible 512 dongles > randomly assign

Postby support » 10 August 2016, 15:52

FYI, V8.1.15 has a software patch for universes.
viewtopic.php?f=2&t=4528
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