by support » 23 April 2014, 07:04
We guess "patch window" means "2DView" in our software (?)
- with some fixtures, full dimmer is in channel "shutter" , at a specific level, just below "strobe" function.
- with some fixtures, color channel at zero means no beam. Shall we also move the color channel ?
- with some fixtures, gobo channel at zero means no beam. Shall we also move the gobo channel ?
- you will not see the beam if pan/tilt are set to zero. Shall we also move move pan/tilt somewhere ?
- you will not see the beam if iris is set to zero. Shall we also open the iris ?
- some fixtures have reversed dimmer (level 0 mean full)
- some fixtures have only RGB channels
If we search a bit more, we will find several other issues.
Unfortunately, the software does not know the required combination for each light to see the beam.
The Lighting Controller