[MacOS] Crash when a media file is not existing [fixed]

create synch shows with video, audio and lights

[MacOS] Crash when a media file is not existing [fixed]

Postby jleone » 04 June 2016, 11:47

Hi!

I'm new to the forum and was hoping i could get some help!

I have upgraded to the latest version 8.1 of the lighting controller however every time i try to open any of my timeline shows the controller "quits unexpectedly". I can't play any of my timelines any more. I had this same problem with an earlier version but i thought updating it would fix it! what should i do?

Thanks
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Re: Lighting Controller Quits Unexpectedly

Postby Niffo » 06 June 2016, 09:11

Please, send us your LightShow (viewtopic.php?f=3&t=168)
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Re: Lighting Controller Quits Unexpectedly

Postby jleone » 06 June 2016, 12:29

Thanks Niffo,

I have emailed you the zipped folder as the zipped file was to big to upload here
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Re: Lighting Controller Quits Unexpectedly

Postby Niffo » 06 June 2016, 14:24

The media files used in your TimeLines are outside of your LightShow.
Please, verify they are still in the location stored in the TimeLines (/Users/jamesleone/Desktop, /Users/jamesleone/Downloads, /Users/jamesleone/Music, and so on ...)

On our side, we will avoid the crash in next software release when there are non existing media files in TimeLines.
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Re: [MacOS] Crash when a media file is not existing [fixed]

Postby support » 07 June 2016, 07:27

With this fix: V8.1.9 - available here: http://download.thelightingcontroller.c ... are/V8/new
the software will not crash when trying to read a non exixting media file.
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