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[MacOS] Screencontrol doesn´t appear

PostPosted: 01 January 2015, 17:26
by sportkeps
Hi,
I just upgraded to V.7 and have two problems:
- Screencontrol doesn´t appear, no movie is possible to show.
- Waveform only works in some of my saved timelines.

Use Macbook Pro with Mavericks OS X 10.9.5

Thanks!/Gustaf

Re: Problems with V7.1.23

PostPosted: 01 January 2015, 17:43
by Lighter007
Hi,
- Waveform only works in some of my saved timelines.

Try using uncompressed formats like .wav for Windows. -> Waveform only works with that.
- Screencontrol doesn´t appear, no movie is possible to show.

Might be the same, try using uncompressed formats.

Re: Problems with V7.1.23

PostPosted: 01 January 2015, 22:15
by sportkeps
Hi,
Thanks for your reply, the weird thing is that i only use .wav and .mov, and it works fine in V6.? I can´t find anything different with the .wav-files. About the screencontrol, It feels like something is missing. When i press the button "screencontrol" under the meny, nothing happens. I don´t find any file called screencontrol in the sweetlight folder like in V6, i´m i supposed to do that?

Best Regards, Gustaf

Re: Problems with V7.1.23

PostPosted: 02 January 2015, 17:11
by Lighter007
Hmm, yes, Screencontrol seems to be missing.
Did you tried re-installing the hole software?

Re: Problems with V7.1.23

PostPosted: 03 January 2015, 11:16
by support
We just checked with our Mavericks and software version 7.1.29, and we are able to open and see the ScreenControl window.

Re: [MacOS] Screencontrol doesn´t appear

PostPosted: 03 January 2015, 21:35
by Niffo
Waveforms are only displaying with Wave PCM file format (for example the default save file format of the free software "Audacity")

Re: [MacOS] Screencontrol doesn´t appear

PostPosted: 09 January 2015, 13:12
by sportkeps
Thanks Niffo! That helped me with the waveforms! Any clue on the screencontrol problem..? this is what my folder looks like, anything missing? i don´t se anything about screencontrol, am i soposed to do that..?
Image

/Gustaf

Re: [MacOS] Screencontrol doesn´t appear

PostPosted: 09 January 2015, 14:12
by Niffo
In V7, ScreenControl is integrated in the main software, so it is normal not to find a "ScreenControl" file.

The ScreenControl window is supposed to open when you call it from the "Windows" menu of the software. May be the window opens behind the main window ?

Regards.

Re: [MacOS] Screencontrol doesn´t appear

PostPosted: 27 January 2015, 09:33
by Niffo
Maybe the ScreenControl is opening outside your screen. Try to delete the file "TheLightingController/{yourlightshow}/ScreenControl/screencontrol.ini"