Timeline Sync/editing and playback with MP3

[mrchacha100]

Screen recording of problem


https://drive.google.com/file/d/1vKYSwJ ... share_link

[support]

The official MacOS version is for Intel processor, so it runs via "Rosetta".
We propose also a version for MacOS Arm processor ; this one is BETA.
You will find all here: https://thelightingcontroller.com/viewt ... f=85&t=114

Is the sync in this video https://youtu.be/er2HPOX45GQ acceptable for you ?
Is the sync in your computer, with the WAV file we sent to you via wetransfer, same than in our video ?

[mrchacha100]

I would need to see the 3D viewer to know if the sync is correct. The file seems to play back ok. But here's the crux...there is a problem with the timeline sync. I am programming using version 9.1.15 and it is perfect. With every kind of media. I converted this new wav file to your said specifications and it does not keep sync. Can you please try and see if you can replicate using this new file with the 3d viewer so we can see with the lights. This project is basic so there can be no question of if it is out of sync. I have new show coming soon with 4 universes of lights and there is no way my 2008 macbook pro will be able to handle programming this. I understand that this is not easy to resolve online and if I was sitting next to you the problem would be very apparent but this is not possible. If your old version of software works (with every file type and every show file) and the new version doesn't then we have a problem.

Again, thank you for the response but I don't know what else to do to help you fault find. We cannot be the only people having this problem.

[support]

We first have to clean up the first reported problem.

Here you show a sync problem with the sound: https://drive.google.com/file/d/1pv4Ukc ... xYGN5/view . We see it clearly in the 2 first play actions during the 15 first seconds.

We took time to understand and find a solution, and we think we have fixed the problem by saving the audio file in a more "standard" WAV format. Here is the result: https://www.youtube.com/watch?v=er2HPOX45GQ

We sent you the new WAV file.

Before working on a new lightshow, we would like to finish the job with the first one.
So please tell us if this new audio file fixes the audio sync problem in your side, or not.
If not, please post a video showing that.