possible bug with fading [done]

create pages with buttons to trigger scenes

possible bug with fading [done]

Postby sverhoeven » 04 August 2023, 17:54

Hi,

I have just downloaded the latest version (V9.3.8) and I've noticed that both in 3D view as in the DMX Bargraph for (some) step scenes the fadings are not performed properly. Now I've created a scene where e.g. the dimmer channel does the following:
step #1: value="255" fade = "0"
step #2: value="170" fade ="1"
step #3: value="0" fade="1"
step #4: value="0" fade="1'"

When triggering this button from live view, both 3Dview as the DMX Bargraph do not display the fade, whereas if I enable them from the Editor and play the scene from there, the fadings are applied correctly. So far, I have not had time to connect real-life fixtures to check the actual DMX output, but currently (programming a midi-triggered timecode for a wedding show) this is not helping me...

I hope it will be possible to release a quick fix.
Thanks!
sverhoeven
 
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Re: possible bug with fading

Postby support » 06 August 2023, 16:47

Please post a video showing this problem.
Then we will check that.
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Re: possible bug with fading

Postby sverhoeven » 12 August 2023, 18:45

Hi, thanks for the effort.
I think it was just a problem with the CPU capacity or something as many other scenes were being triggered in the live mode.
Restarting the pc made me unable to reproduce the glitch.

If I am at some point able to reproduce it, I'll get back to you. In the meantime, you can consider this topic closed. Sorry for the inconvenience...

Best regards!
sverhoeven
 
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Joined: 21 January 2022, 11:16

Re: possible bug with fading

Postby support » 12 August 2023, 22:32

No problem.
Happy to see it works ok now.
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Re: possible bug with fading [done]

Postby sverhoeven » 16 August 2023, 20:54

Hello,

I've been able to reproduce the problem and recorded my screen with the DMX Bargraph.
Do you have an email address available for me to send it to you? Or are there other ways of sending it? I cannot see how I can upload the video to this forum.

For the first few steps, the scene has the dimmer fully open and stepwise changes RGB values where the dimmer fades out for the second half.

In the Live mode, the dimmer is not fading out properly whereas in the Editor mode (with the same scene file!) the dimmer does fade out smoothly.
Not that in Live mode the bpm is 1/2 to be triggered step by step, but changing this to bpm 1/1 did not resolve the problem.

Hopefully, the issue can be resolved.

Thanks for your help! :)

Best regards
sverhoeven
 
Posts: 6
Joined: 21 January 2022, 11:16

Re: possible bug with fading [done]

Postby support » 17 August 2023, 09:28

Please use "wetransfer" service and post the "wetransfer' link to donwload the heavy files.
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Re: possible bug with fading [done]

Postby sverhoeven » 17 August 2023, 20:30

Below is the link:
https://we.tl/t-vK6GGbLxxI
sverhoeven
 
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Re: possible bug with fading [done]

Postby support » 20 August 2023, 16:46

Noted.
Could you please send us a ZIP of your lightshow via wetransfer (https://thelightingcontroller.com/viewt ... ?f=3&t=168) ?
You can either post the download link here, or email it to us (https://thelightingcontroller.com/viewt ... p?f=3&t=19).
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