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Steps working in Editor mode but not in Live mode [fixed]

PostPosted: 18 October 2019, 21:49
by harveycody@gmail.com
I'm using Showxpress 512 with a Windows 10 computer. I recently installed V9.2.3 and the V9 drivers. All Windows updates have been installed.

Everything is working fine when I'm in "Editor" mode but when I click on the "Live" button, I can only change scenes. It is no longer automatically starting and running the steps.

An suggestions how I might fix this?

Re: Steps working in Editor mode but not in Live mode

PostPosted: 19 October 2019, 15:51
by support
Usually, the reason of this problem is: https://thelightingcontroller.com/viewt ... =72&t=3614

Re: Steps working in Editor mode but not in Live mode

PostPosted: 19 October 2019, 20:18
by harveycody@gmail.com
Is this a problem that was introduced by V8.2.28? I upgraded to V8.2.28 because my light show that has been working great for years quit working a few months ago. I assumed that a Windows update had created an incompatibility.

The upgrade enabled me to get the program to communicate with the lights, but caused the problem I described in the first post in this thread.

Since I wrote that post, things have gotten worse. Now, none of the lights respond to pushing the buttons in Live, but the Editor still works fine.

Re: Steps working in Editor mode but not in Live mode

PostPosted: 19 October 2019, 21:26
by support
Please post a video showing the problem.

Re: Steps working in Editor mode but not in Live mode

PostPosted: 20 October 2019, 16:06
by harveycody@gmail.com
Here is a link to the video you requested. https://drive.google.com/open?id=1Puh_1 ... kKYySYt7UH

BTW: Thanks much for your prompt responses.

Re: Steps working in Editor mode but not in Live mode

PostPosted: 20 October 2019, 18:52
by Bob_be
You will need to turn off the DMX in Editor (small icon in the upper right screen) to test in Live. Editor will override Live...meaning if you have channels active in Editor, the same channels will not respond in Live...unless DMX is turned off.

Re: Steps working in Editor mode but not in Live mode

PostPosted: 21 October 2019, 01:42
by Gilles
C'est pour cela que j'avais demandé une option ici https://thelightingcontroller.com/viewtopic.php?f=75&t=5984
ça serait plus pratique ;)

Re: Steps working in Editor mode but not in Live mode [fixed

PostPosted: 21 October 2019, 07:49
by support
Ce n'est pas forcément mieux d'automatiser ce genre de chose.
C'est quand même mieux si l'utilisateur arrive à comprendre, que forcément il y a un écran doit être prioritaire sur l'autre.

Re: Steps working in Editor mode but not in Live mode [fixed

PostPosted: 21 October 2019, 08:42
by Gilles
Je suis d'accord pour que ça ne soit pas automatique et que la manip soit comprise, mais laisser le choix dans une option.

Re: Steps working in Editor mode but not in Live mode [fixed

PostPosted: 21 October 2019, 12:10
by Luc Henrion
oserais-je plussoier ? :lol: