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I do not see my self made GIF file

PostPosted: 25 November 2015, 08:33
by support
The problem with GIF files is there is no rule regarding their format, and our software is able to recognize only a part of these formats. If you do not see your GIF file in Pixels, here is an easy way to fix that:
1. open your GIF file with the software called "The Gimp*"
2. re-save it (via the function "export")

FYI:
1-8 bits (animated) GIF with standard encoding (ie. like does Gimp) works.
Exotic GIF encoded does not work.

* "The Gimp" is a "Image Manipulation Program" (like "Photoshop" is) ; it is free ; it is available for Windows and MacOS ; https://www.gimp.org/