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The Scene is different when played in Live [fixed]

PostPosted: 03 March 2018, 01:35
by ccondo
I have a weird issue. I have 2 moving head lights that when I play the generator scene in Live is MUCH different than if I edit the scene and then play it inside of the editor.

I have recorded a video here: https://www.youtube.com/watch?v=Art_UOtY6NE&feature=youtu.be

Much appreciated if someone can help me.

Re: Generator Scene is MUCH different when played in Live

PostPosted: 04 March 2018, 16:45
by support
Please check there is not another running scene in Live, which overrides some channels.

Re: Generator Scene is MUCH different when played in Live

PostPosted: 04 March 2018, 21:30
by ccondo
Thanks for the reply. That is not it. I can exit showxpress load the scene and it will do this.

Re: Generator Scene is MUCH different when played in Live

PostPosted: 05 March 2018, 08:45
by support
Please do this:
- duplicate your lightshow
- open this copy of your lightshow
- in Live, delete all existing pages & buttons, and leave only the button which triggers the scene
- send us this copy of your lightshow (https://thelightingcontroller.com/viewt ... ?f=3&t=168).
We will check it.

Re: Generator Scene is MUCH different when played in Live

PostPosted: 06 March 2018, 03:12
by ccondo
File sent via Drop box to the support email address.

The problem is still there even with only 1 button in ShowXpress

Re: Generator Scene is MUCH different when played in Live

PostPosted: 07 March 2018, 18:44
by support
We checked your lightshow.
It works as expected when only one button is on.

FYI: https://thelightingcontroller.com/viewt ... =72&t=3614

Re: The Scene is different when played in Live [fixed]

PostPosted: 07 March 2018, 19:40
by Robin_D
I don't believe the linked to thread is particularly helpful. It can be read many ways especially the comment 'non used channels must remain non active'. It's a double negative and should be reworded. It caught me out as well. What it means is that if you disable a channel, the previous setting for that channel will remain active. If you set the channel to zero, but don't disable it, it will set the channel to off.

Re: The Scene is different when played in Live [fixed]

PostPosted: 09 March 2018, 06:32
by ccondo
So to be clear - when you open the light show and press the UpstairsCoolScene1.2 button - does it start out with blacklights?

Re: The Scene is different when played in Live [fixed]

PostPosted: 09 March 2018, 06:48
by ccondo
OK - I found out what is happening and it MUST BE A BUG.

If I load the scene in the editor and play it with the pan tilt selected on the left, the output is different than if I had the color Channel selected on the left - I am not turning them off or on, just selecting them to watch the graphs. I am completely stopping and starting them each time.

Re: The Scene is different when played in Live [fixed]

PostPosted: 09 March 2018, 07:29
by BartKrap
ccondo wrote:OK - I found out what is happening and it MUST BE A BUG.

If I load the scene in the editor and play it with the pan tilt selected on the left, the output is different than if I had the color Channel selected on the left - I am not turning them off or on, just selecting them to watch the graphs. I am completely stopping and starting them each time.


Just to be clear, are you refering to the way the graph looks different between the pan & tilt and other random channels?