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Windows 7

PostPosted: 24 October 2022, 07:34
by support
Sorry but we do not guaranty that you can use our dmx interfaces under Windows 7, because Microsoft officialy stopped support on Windows 7 since January 2020). This is mentioned here: https://thelightingcontroller.com/viewtopic.php?f=3&t=6

To know
Our software V9 works under Windows 7.
Our usb drivers for V9 are based on the Microsoft "WinUSB" usb libraries (https://en.wikipedia.org/wiki/WinUSB).

Officially
Microsoft says that "WinUSB" is supported by Windows 7.

In reality
Windows 7 does not embed "WinUSB" by default.
A standard Windows update action does not always install it.
In that case, you have to install it manually.
We can not help more regarding this installation.

This is a decision of Microsoft ; this is beyond our control.
Sorry for that.