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ShowXpress Crashing

PostPosted: 23 July 2017, 16:54
by ElTwigg
The ShowXpress software keeps crashing, we have tried 2 different computers with the latest software version (8.2.18 - 170313) and USB drivers. Both computers the ShowXpress software crashes after a certain time. It crashes every 9 minutes, this has happened on the current version of ShowXpress and the previous version.
I tried a different USB cable, different USB port, power cycled the Chauvet DJ 512 control unit and it still crashes and we have to reopen the ShowXpress software. Any suggestions or advice?

Re: ShowXpress Crashing

PostPosted: 24 July 2017, 07:48
by support

Re: ShowXpress Crashing

PostPosted: 03 October 2017, 23:39
by bassinla
I'm having the exact same problem with ShowXpress crashing. In my case it's about every 15 minutes. Did you find a solution?

I posted on another thread: https://thelightingcontroller.com/viewt ... 522#p21522
Thanks.
David

Re: ShowXpress Crashing

PostPosted: 04 October 2017, 08:16
by support
Please do not duplicate same posts.

We are aware that you have a problem.
We are doing our best to try to understand why.

Re: ShowXpress Crashing

PostPosted: 09 February 2018, 02:54
by texmex99ci
I finally found a solution to this issue guys... If your using a pc with a Nvidia card, update this to the newest release from 1-29-18.... it fixed 3 of my pcs doing so. hope it works for you guys as well.....