Lightning controller has stopped working

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Lightning controller has stopped working

Postby Marty » 09 December 2016, 12:26

Hi,

I run the latest software on Windows 10pro.
As soon as I switch on the 3dview I get a window with Lightning controller has stopped working

Who can help?

Marty
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Re: Lightning controller has stopped working

Postby support » 09 December 2016, 13:35

Please send your lightshow (viewtopic.php?f=3&t=168).
We will check that.
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Re: Lightning controller has stopped working

Postby support » 10 December 2016, 22:42

We do not have this problem here.
Please try with another computer, and let us know.
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Re: Lightning controller has stopped working

Postby Marty » 12 December 2016, 10:45

We used more computers, 2 with windows 10, 1 with windows 8.
All have the same problem.

Marty
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Re: Lightning controller has stopped working

Postby BartKrap » 12 December 2016, 11:38

What interface are you using?
Head of lighting, lighting designer and lighting operater at De Zoom and Pinky's in Renesse and Ron van der Veen Entertainment.
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Re: Lightning controller has stopped working

Postby support » 12 December 2016, 12:12

@ Marty
FYI, we made the test without any plugged dmx interface.
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Re: Lightning controller has stopped working

Postby Marty » 12 December 2016, 12:43

At the moment i'm only programming the show.
I don't have the interface connected.
When I don't switch on the 3dview, the show runs (looking at the dmx diagram, music and video runs)
As soon as I switch on the "3d-signal" and 3d view the program stops.
Marty
 
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Re: Lightning controller has stopped working

Postby BartKrap » 12 December 2016, 14:49

Can you tell me what specifications your pc has? The make and model (or serial number) of a prebuild pc/laptop will work too.
Head of lighting, lighting designer and lighting operater at De Zoom and Pinky's in Renesse and Ron van der Veen Entertainment.
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Re: Lightning controller has stopped working

Postby Marty » 12 December 2016, 15:06

HP Probook 650
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