Driver auto-install problem on Windows 10 32bits

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Driver auto-install problem on Windows 10 32bits

Postby NordSound » 16 February 2016, 10:19

Good evening from germany

first sorry for my english :P

I have installed QuickDMX on my Win8 Laptop and now want to use my Win10 Tab (acer one 10).#

My Lightningcontroller (QuickDMX512) dont get a PC Link (LED). I nstalled the drivers, the QuickDMX Software,all the same like on my Laptop. Can everybody help?

Win10 (no RT ore so)
32bit

USB2,0 on Tablet Keyboard
Mini USB on Tablet (not testet )
NordSound
 
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Re: QuickDMX under Win10 Tab not work

Postby NordSound » 16 February 2016, 10:38

i tray to update the D512 Device in manager and get an error while updating:


Updating via Internet:
Image Version Nr i think


Update from PC with driver .zip 32bit:
Image
Selling Nr
NordSound
 
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Re: QuickDMX under Win10 Tab not work

Postby NordSound » 16 February 2016, 13:08

On my win8 Medion Lptop i see "D512 64 bit Controller" in devices... Can i only use the D512 Controller on 64bit OS? Can i get a 32 Bit Controller?
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Re: Driver auto-install problem on Windows 10 32bits

Postby support » 18 February 2016, 11:51

We found a problem with the driver auto-install, which is done during the software install procedure. After the software install, we had to operate a manual driver update procedure, by specifying this location to find the INF file "../YourSoftware/Windows/drivers/32bits_2015/". Now it works correctly.

So we did not have any driver signature problem.
We are now trying to understand why the auto-install failed.
The Lighting Controller
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Re: Driver auto-install problem on Windows 10 32bits

Postby support » 18 February 2016, 18:59

Note:
There is a warning message regarding the signature.
With these 32bits drivers, you should not see the warning message: http://download.thelightingcontroller.c ... s_2016.zip
Please try them.
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