by se1jam » 22 October 2013, 03:49
I just finished checking the editor app as you said. I disabled my free AVG antivirus. Windows Defender is turned off as well. AVG antivirus is what I use for virus protection. I went to the Showxpress file double click on it from there I double click Editor and opened the file. I double click on Editor. Then went to Task Manager then Process. I did not see Editor in Process except under Windows Explorer tab Editor did show up but it showed no activity. I then decided to check the other apps. When I opened the file on Setup, Pixels, Live, and 3D View then double clicked on each app they opened up. Then I checked Task Manager then Process each one of those apps showed in the menu bar and displayed CPU activity. I also tried the same apps with the AVG antivirus enabled all apps opened and displayed CPU activity. The Editor app did not open. I can open the Control Board and click on the Editor app and get the spinning circle but nothing opens and it will only show the spinning circle with the first initial click. After that each time you click on Editor icon it just minimizes a little then goes back to original size. Oh by the way,thanks for all the help you have been giving me on trying to resolve this issue.