We made several tests, and there is a chance that we found the problem of these usb3.0 ports.
We made a workaround, in our source code.
Please try this:
1. open your software folder (something like "
../YourSoftware/")
2. rename the file "efk_usb.dll" by "efk_usb_original.dll"
3. copy this file
http://download.thelightingcontroller.c ... fk_usb.dll , in the software folder.
In other words, we ask you to rename the existing DLL file, and to use a new one, which should fix the usb3.0 problem.
And please tell us if it works now.