Microsoft Surface Pro X

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Microsoft Surface Pro X

Postby mr.chug » 01 December 2022, 08:45

Dear Support,
I just bought a Surface Pro X to manage in a tactile way my light shows created on ShowExpress.
A message from Windows tells me that this is not possible:
"This program cannot be installed on versions of Windows that support these architectures: x64"
What is going on? What can I do?
Thank you very much for your help
Guillaume
mr.chug
 
Posts: 19
Joined: 01 September 2021, 16:43

Re: WINDOWS ALERT ON SURFACE PRO X

Postby Niffo » 01 December 2022, 14:51

AFAIK, the Microsoft Surface Pro X is not a "PC" because it uses an Arm processor:
https://en.wikipedia.org/wiki/Surface_Pro_X

But apparently 32-bit X86 applications should be emulated, so you should be able to try the 32-bit version of our software (without warranty)
https://learn.microsoft.com/en-us/surfa ... ce-arm-faq
Niffo
Administrateur
 
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Location: France

Re: Microsoft Surface Pro X

Postby mr.chug » 02 December 2022, 07:12

In short, I got screwed :oops:
I installed the 32bits version.
the program is working but not the lights....
when i click on buttons, no action, any idea ?!
thanks again for your help
mr.chug
 
Posts: 19
Joined: 01 September 2021, 16:43


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