Auto Beat on PC Win 7 [fixed]

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Re: Auto Beat on PC Win 7

Postby support » 17 December 2019, 15:22

Thank you for these videos.
Could you please post a link to download your lightshow ?
(https://thelightingcontroller.com/viewt ... ?f=3&t=168)
This may help us to reproduce this problem.
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Re: Auto Beat on PC Win 7

Postby Tarzan4711 » 07 January 2020, 09:15

I sent you the show. You got any ideas yet?
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Re: Auto Beat on PC Win 7

Postby support » 08 January 2020, 09:27

Works flawless here: https://youtu.be/bJwttYymTk8

In order to know if this problem is exclusively with your computer, could you please try on another computer ?
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Re: Auto Beat on PC Win 7

Postby Tarzan4711 » 08 January 2020, 18:15

Well, that's odd. How can I completely uninstall quickdmx from the computer? Maybe it helps if I install Quickdmx again afterwards.
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Re: Auto Beat on PC Win 7

Postby support » 08 January 2020, 19:33

To remove the program, open the folder of your software in "Program Files" and run the file "unins000.exe".
To remove (or rename) the lightshow data, delete the folder "TheLightingController" in the OS home directory.
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Re: Auto Beat on PC Win 7

Postby Tarzan4711 » 27 January 2020, 07:36

I installed the software completely on another PC with Windows 10 64 bit.
When I play a timeline with audio, there is no speaker symbol on Beat. there is also no audio spectrum. do you have another idea?
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Re: Auto Beat on PC Win 7

Postby support » 27 January 2020, 09:43

Sorry but no other idea for now.
So weird because you have this problem on all the computers you made the test with, while nobody else reported this problem.
We keep searching.
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Re: Auto Beat on PC Win 7

Postby Niffo » 28 January 2020, 11:52

There are many system parameters that have to be checked in order audio input can be used.
In Windows 10, it is possible to disable microphone for all the system, for all applications or per application.
In addition, you have to check how audio input is configured for the whole system or application by application (in Parameters => System => Audio)
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Re: Auto Beat on PC Win 7

Postby Tarzan4711 » 31 January 2020, 07:32

short feedback.
It was because of the stereo mix driver. I installed the latest Realtek driver. Now everything works :)
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Re: Auto Beat on PC Win 7

Postby support » 31 January 2020, 10:14

Thank you for this feedback.
Setting sound parameters (under Windows) is not easy, but this is unfortunately beyond our control.
Anyway, happy to see your problem is fixed.
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