ShowXpress Crashing

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ShowXpress Crashing

Postby ElTwigg » 23 July 2017, 16:54

The ShowXpress software keeps crashing, we have tried 2 different computers with the latest software version (8.2.18 - 170313) and USB drivers. Both computers the ShowXpress software crashes after a certain time. It crashes every 9 minutes, this has happened on the current version of ShowXpress and the previous version.
I tried a different USB cable, different USB port, power cycled the Chauvet DJ 512 control unit and it still crashes and we have to reopen the ShowXpress software. Any suggestions or advice?
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Re: ShowXpress Crashing

Postby support » 24 July 2017, 07:48

The Lighting Controller
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Re: ShowXpress Crashing

Postby bassinla » 03 October 2017, 23:39

I'm having the exact same problem with ShowXpress crashing. In my case it's about every 15 minutes. Did you find a solution?

I posted on another thread: https://thelightingcontroller.com/viewt ... 522#p21522
Thanks.
David
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Re: ShowXpress Crashing

Postby support » 04 October 2017, 08:16

Please do not duplicate same posts.

We are aware that you have a problem.
We are doing our best to try to understand why.
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Re: ShowXpress Crashing

Postby texmex99ci » 09 February 2018, 02:54

I finally found a solution to this issue guys... If your using a pc with a Nvidia card, update this to the newest release from 1-29-18.... it fixed 3 of my pcs doing so. hope it works for you guys as well.....
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