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Program shuts down when adding fixtures [fixed]

PostPosted: 21 November 2022, 22:49
by jimster
so I installed showexpress and every thing was working fine I am using a 64 bit windows 10 laptop i set up just four pars and I exported the program to a usb stick for backup I wanted to try the backup out and so deleted the light show I went to reload the the backup and could not do it its not a problem with the backup files the problem im having is I can not load the fixtures as when I select the correct fixtues the program keeps minimizing or shutting down it was a first working fine but now when triying to load fixtures the program shuts down I have uninstalled the programand re instailled it but no hope I have even turned off microsoft firewall please can you help

Re: Newbie needs help program shuts down when adding fixtur

PostPosted: 22 November 2022, 07:46
by Niffo
It looks like your lightshow is corrupted.
Please try renaming the C:/Users/{your_user_name}/TheLightingController directory to start from scratch

Re: Newbie needs help program shuts down when adding fixtur

PostPosted: 22 November 2022, 22:07
by jimster
Niffo wrote:It looks like your lightshow is corrupted.
Please try renaming the C:/Users/{your_user_name}/TheLightingController directory to start from scratch


Thanks for the advice :D