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MacOS - crash while attempting to edit fixture [fixed]

PostPosted: 07 April 2019, 00:19
by pghlighting
While trying to edit some of my fixtures to show up in my 3d viewer, my showxpress version 9 crashed.
This happened consisantly when I tried to edit my "ray tracer x" and intimidator spot 150" fixtures using the right-click drop-down menu in the fixtures tab in the editor.

I imported the "intimidator" from the showxpress profile on this page: https://www.chauvetdj.com/products/inti ... t-led-150/

The "ray tracer" was included in V 9.

I would love to fix this so I can start making a light show

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Re: crash while attempting to edit fixture

PostPosted: 07 April 2019, 08:33
by support
Could you please try that fix and let us know if the problem still happen ?
http://download.thelightingcontroller.c ... _03_26.zip

Re: crash while attempting to edit fixture

PostPosted: 07 April 2019, 22:00
by pghlighting
I downloaded the zip file, unzipped it, opened the new version of the lighting controller, and got the following error message:

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Re: crash while attempting to edit fixture

PostPosted: 08 April 2019, 07:20
by support
Please follow this to install the fix: https://thelightingcontroller.com/viewt ... =85&t=3438

Re: crash while attempting to edit fixture

PostPosted: 09 April 2019, 19:46
by pghlighting
I downloaded the fix on my Mac, but I was unable to delete the 3d viewer from the original Showxpress folder to replace it with the one included in the fix.

Re: crash while attempting to edit fixture

PostPosted: 15 May 2019, 04:50
by Jkbeaty21
What was the ultimate solution to this? I am now experiencing the same problem.

Re: crash while attempting to edit fixture

PostPosted: 15 May 2019, 09:22
by support
Please follow this to install the fix: https://thelightingcontroller.com/viewt ... =85&t=3438