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Firmware
Posted:
30 October 2014, 15:07
by Svejsan
what is the last firmware version ?
Re: Firmware
Posted:
30 October 2014, 18:10
by support
We found some buttons/LEDs freeze problems with some uploaded scenes.
The fix is in firmware 111.
We PM you the firmware.
Re: Firmware
Posted:
03 November 2014, 09:12
by support
I cant upload the firmware nothing happens i press the button to change firmware a warning message tells me to not disconnect the interface i press the Yes button im waiting nothing happens..... The firmware in the rack are 109
After upload process, what firmware version do you read, when you re-start the program ?
Do you hear the usb disconnect/re-connect (ding dong), after upload process ?
Re: Firmware
Posted:
03 November 2014, 16:19
by Svejsan
It is version 109 i cant hear no ding dong sound from the computer ,i have tried with two computers and there was no problem to upload version 109.
I have only tried with one rack.
Re: Firmware
Posted:
03 November 2014, 18:30
by support
In conclusion, when you press the "upload" button, nothing happen (no interface reset, no usb ding-dong).
Please email us some screenshots with the program.
Re: Firmware
Posted:
04 November 2014, 06:55
by Svejsan
I cant find the email adress ,where do i send the screenshots
Re: Firmware
Posted:
04 November 2014, 08:01
by Svejsan
Rack 1.png
rack 3.png
Here is the screenshots nothing happens...
today I'm going to visit a club that has two raks installed , I'll try to change the firmware on their racks
Re: Firmware
Posted:
04 November 2014, 15:03
by Svejsan
Now , I have tried to upload the firmware for the two racks , it did not work.
I had no problems with uploading firmware 109
It seems that there is something wrong with the firmware file
//Anders
Re: Firmware
Posted:
04 November 2014, 17:02
by support
We just checked the program. For an unknown reason, it does effectively like you said.
We re-compiled the EXE file, and we double-checked it. It works now.
Please re-try with the revised program (same link as before).
And sorry for the inconvenience.
Re: Firmware
Posted:
04 November 2014, 19:07
by Svejsan
Thanks.
Now it works i hope this will fix the problem whith the rack.
// Anders