Error message "unable to connect to live" [fixed]

post here topics for the iPhone app only

Error message "unable to connect to live" [fixed]

Postby Footbllplyr19 » 25 August 2011, 23:57

I have tried many time to get my iphone to connect to live, and I am having no success. If anyone can give me tips, tricks, any thing that would help that would be awesome! I have both recent updates on the program and software. I have entered my ip address into my phone and kept the port the same and all that. I have allowed specific ports on my computer to allow the access. Every time I try to connect it says error, unable to connect to live. It's really making me mad! please help.
Footbllplyr19
 
Posts: 19
Joined: 18 January 2010, 11:41

Re: HELP! Please

Postby support » 26 August 2011, 08:20

Yesterday, we released software V6.28 and Live_Mobile 1.1.
Please use these two versions.
We just upgraded this post today: viewtopic.php?f=48&t=718
Please read it again (and do a "refresh page" in your web browser).
The Lighting Controller
support
Administrateur
 
Posts: 8616
Joined: 07 December 2009, 16:32

Re: HELP! Please

Postby rbekel » 30 November 2011, 03:56

I am using 6'29 and Mobile ver 1.1 and I am getting the same error. I have my IP address in there as well as the port. What is the best way to get your correct IP address? I am looking at my wireless network connection detail screen (windows 7-64 bit). I shows about 5 ip addresses on that screen.
rbekel
 
Posts: 69
Joined: 09 January 2010, 01:21

Re: HELP! Please

Postby support » 30 November 2011, 11:23

Windows Menu > Start > All Programs > Accessories > Command Prompt
Type the command "ipconfig".
Read the line "IP Address" or "IPv4 Address"

http://www.wikihow.com/Find-out-Your-IP-Address
The Lighting Controller
support
Administrateur
 
Posts: 8616
Joined: 07 December 2009, 16:32

Re: HELP! Please

Postby rbekel » 13 February 2012, 03:57

It still does not work. I confirred with the guys at the Mobilebeat show at the Chauvet booth and they said it should work!!
rbekel
 
Posts: 69
Joined: 09 January 2010, 01:21

Re: HELP! Please

Postby rbekel » 08 March 2012, 03:37

you can mark this one fixed too!!!
rbekel
 
Posts: 69
Joined: 09 January 2010, 01:21

Re: Error message "unable to connect to live" [fixed]

Postby support » 08 March 2012, 08:15

Done.
The Lighting Controller
support
Administrateur
 
Posts: 8616
Joined: 07 December 2009, 16:32


Return to iPhone

Who is online

Users browsing this forum: No registered users and 1 guest