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unable to connect to live EVER no matter what I do

PostPosted: 10 April 2012, 21:16
by forfunksake
Hi
I have the very lastest versions of the sweet light software 6.29 the live_mobile app 1.1
I have my ip address in the control board and the screen control on the network tab.
(There is nowhere to put an ip address in the live section of the network tab, is this right?)
and all the port are as they should be.
my I phone 4S is set up correctly and the doggle is in and ready to go.
So can any one tell me why i am getting a "Error unable to connect to live" try again or cancel message on my screen
every time I try to connect to live?
I know that all my settings are correct and the wireless network is set up right the firewall is off there is no anti virus as
the laptop we use is never on line.
It is all very strange can anyone help me please????????

Re: unable to connect to live EVER no matter what I do

PostPosted: 11 April 2012, 05:53
by support
If you respect all lines of this post viewtopic.php?f=48&t=718, it is supposed to work.

Unfortunately, we are not able to check your complete system (computer, operating system, wifi network, antivirus, firewall, ...), so not easy for us to find the problem.

Re: unable to connect to live EVER no matter what I do

PostPosted: 11 April 2012, 07:39
by Niffo
You do not have to enter "your ip address" in Control Board. IPs addresses in Control Board have to be 127.0.0.1. You only have to enter the computer IP address on the iPhone in Settings => Live_Mobile.