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External Control is Grayed out [fixed]

PostPosted: 25 October 2015, 23:33
by Tmcproductions
Trying to connect to the live mobile app but when I try to enable external control its grayed out in the settings tab. How do I fix this. Thanks.

Re: External Control is Grayed out

PostPosted: 26 October 2015, 18:03
by support

Re: External Control is Grayed out [fixed]

PostPosted: 08 March 2018, 04:58
by Btucker
I am having the same problem. I am running Windows 10 on the laptop. I have unlocked Port 7348 and the entire External Control section is grayed out and won't let me enable it. What am I missing?

Re: External Control is Grayed out [fixed]

PostPosted: 08 March 2018, 10:29
by support
Certainly the first line in chapter "Software V8 (on computer)" here: https://thelightingcontroller.com/viewt ... f=48&t=718