External Control is Grayed out [fixed]

remote control for the section "Live" of the software

External Control is Grayed out [fixed]

Postby Tmcproductions » 25 October 2015, 23:33

Trying to connect to the live mobile app but when I try to enable external control its grayed out in the settings tab. How do I fix this. Thanks.
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Re: External Control is Grayed out

Postby support » 26 October 2015, 18:03

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Re: External Control is Grayed out [fixed]

Postby Btucker » 08 March 2018, 04:58

I am having the same problem. I am running Windows 10 on the laptop. I have unlocked Port 7348 and the entire External Control section is grayed out and won't let me enable it. What am I missing?
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Re: External Control is Grayed out [fixed]

Postby support » 08 March 2018, 10:29

Certainly the first line in chapter "Software V8 (on computer)" here: https://thelightingcontroller.com/viewt ... f=48&t=718
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