TheLightingController crashes Randomly

[TACVideo]

So, thought I'd sworn off updating MacOS for a while, but here I am with 13.5.1 and LightingController 9.2.38 crashing 3 times today!

Please advise what you believe to be the most stable version combination at this point - MacOS & LightingController

[support]

Several users have your setup (MacOS) and it looks it is fine with them, otherwise, we would see a bunch of complaints here.
The main difference is the other users may not use "Companion".
BUT, we reproduced your complete here with "Companion" and we did not see any crash during 7 days.
So, the problem should come from something else.

[Niffo]

In all cases, it is recommended to use the latest version of the software (actually 9.3.8)

[support]

The fix for V9.3.9 is online.

[TACVideo]

The fix for V9.3.9 is online.

?Fix for 9.3.9? Latest download is only 9.3.8 - and it crashes more than 9.2.38, please explain/clarify...

[support]

Please try these 2 new executables from this DMG file: https://download.thelightingcontroller. ... Thread.dmg

The executable "TheLightingController_NoHWThread" is a try to see if there are fewer crashes.
The executable "TheLightingController_NoHWThread_Debug" is supposed to open a window with some informations when a crash happens.

Please run each program until you get a crash (or not), and let us know.

[TACVideo]

Whether I drop these executables in the 9.3.8 or 9.2.38 folder, I get

"Error loading library 'efk_hardware' !"
or
"Error loading library 'efk_hardware_Debug' !"

Depending on which executable I run...

[support]

Sorry for that.
A new DMG file is online (same link).
Please retry and let us know.

[TACVideo]

Thanks, both work. Running the Debug version first...

[TACVideo]

Both versions still crashing, and as before the "Debug" version does not display any extra information.