Is my interface well connected

Frequency Asked Questions

Is my interface well connected

Postby support » 03 May 2010, 17:19

Run the software, and check the welcome screen. If you see this
Image
This means that the communication between the software and the interface is correct.

If you see this
Image
This means that the software does not find any interface.

Only for Windows
You might have to do a manual re-install of the drivers, until you see this in the "Windows Device Manager"
Image
Please read this to manually install the drivers: viewtopic.php?f=3&t=2111

Notes:
- this example is made with the interface Box. Depending of your interface, you might read Cable, D512, Box, Remote, Ssa, ...
- you can recall the welcome screen with the main menu "About".
The Lighting Controller
support
Administrateur
 
Posts: 8395
Joined: 07 December 2009, 16:32

Return to FAQ's

Who is online

Users browsing this forum: No registered users and 1 guest