ArchWork - ArcStream18

[Nik]

Hello

I'm using your lighting show program show x press.
Along with your lights i have 2 ArchWork lights, model ArcStream 18.
The light isn't available in the fixtures tab. Is it possible for you to add it to your program?

[support]

Please post a link to download the manual of this DMX fixture, and we will do the personality file for you.
FYI: https://thelightingcontroller.com/viewt ... f=25&t=111

[Nik]

Hello

Is it possible to add the ArchWork ArcStream 18 light into fixtures tab
https://www.manualslib.com/manual/18548 ... eam18.html possibly the 9 chanel one?

Thank you and kind regards

[support]

The correct link is: https://www.manualslib.com/manual/18548 ... eam18.html

[Nik]

Yes, sorry about that it was copy paste.

[support]

Done.

[Nik]

Thank you, you have been of great help!

[Nik]

Hello

Sorry to be writing to you again, but in a manual there is a 9 ch possibility but my light is the same model
but the maximum is 7ch. My controls are mixed up and missing i tried configuring the fixture by myself but it was unsuccesful.
Would you be able to make another one for the 7ch option or send me a solution?

Thank you
Nik

[support]

This DMX fixture does not have any 7 channels mode.
So we can not do that.
Sorry for this.