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SSA interface doesnt stay pc linked on version 8.2

PostPosted: 11 January 2019, 22:31
by kjensen77
My SSA unit works just fine with software version 6, but does not stay connected when using version 8.24. The PC Link light goes in and out and when I hook up a single light to the output it flashes on & off.

Thanks for your help

Re: SSA interface doesnt stay pc linked on version 8.2

PostPosted: 12 January 2019, 19:22
by support
We can help only with the lastest software version (https://thelightingcontroller.com/viewt ... f=2&t=5922).
We suggest you to try with V9 and the latest usb drivers for V9.
But, please read this carefully regarding the usb drivers, before doing any change in your computer: https://thelightingcontroller.com/viewt ... f=2&t=5789