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remote - some lights won't move

PostPosted: 16 December 2019, 21:44
by jason5d
MY press 512plus has issues, sometime it works and sometimes some of the lights won't move.
The problem goes away when I swap to my spare 512 plus.

Is it worth getting the 512 plus fixed? It's over 5 years old, if so how much?

thx.

Re: remote - some lights won't move

PostPosted: 17 December 2019, 15:28
by support
sometimes some of the lights won't move

If we right understand, this means some dmx fixtures are still responding correctly ?
If yes, this looks more like a dmx line problem.
If the dmx interface is wrong, all dmx fixtures should not respond.

Re: remote - some lights won't move

PostPosted: 17 December 2019, 17:45
by jason5d
thanks for your reply


If you think it's a line issue, what about the problem going away when I switch to the back up 512pro?

I use 2 universes, I'll try swapping the interfaces over.



note. i use a 512 and a 512pro with another 512pro as a spare