The Lighting Controller

Do good afternoon, I am writing because I have problems of USB connection, the connection on the Remote box not adjusted properly resulting in a connection failure, I could tell where should I contact? Greetings and thanks

Please contact your retailer for maintenance support.

Follow the problem after replacing cable connection, the connection fails randomly, show me the email of maintenance support?

It looks like the usb connector on pcb must be changed.

Two solutions:
- in order to save time, you change it in your side. You can buy the required part here: http://radiospares-fr.rs-online.com/web ... b/6741328/
- you return the interface to your retailer, for maintenance service

Connector replaced, continuous random error in failing connection.
Where housing costs for repair?

Please contact your retailer for maintenance support.