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Second universe with BOX (no longer available)

PostPosted: 22 December 2017, 19:07
by MortaR
Hi there, I am running a Sweetlight BOX since 14 years and now I have used all 512 DMX-channels and need another 512 channels. Do I need an extra hardware for second universe and how to manage both universes in live-mode? Regards from Germany, Markus

Re: Second universe with BOX (no longer available)

PostPosted: 22 December 2017, 22:51
by support
Yes you have to get a second usb interface with 512 dmx channels (D512, Remote or Rack).
The software is able to drive them together with your interface.

Re: Second universe with BOX (no longer available)

PostPosted: 23 December 2017, 05:03
by MortaR
Thanks a lot. Is it comfortable to use both universes with one screen? Or is it time-consuming to switch between universes?

Re: Second universe with BOX (no longer available)

PostPosted: 23 December 2017, 21:16
by support
Many users have one screen and more than one interface.
So far, this is ok for them.

Re: Second universe with BOX (no longer available)

PostPosted: 24 December 2017, 08:38
by MortaR
Thank you very much for the information. So I will buy a "D512" and use it together with "BOX".

Re: Second universe with BOX (no longer available)

PostPosted: 19 March 2018, 12:36
by MortaR
Works fine for me, thank you.

Re: Second universe with BOX (no longer available)

PostPosted: 19 March 2018, 15:31
by support
Thank you for this feedback.

Re: Second universe with BOX (no longer available)

PostPosted: 26 September 2018, 14:15
by MortaR
Hi again, now I bought a new PC, installed Sweetlightand connected both, the BOX and the D512. Both hardware are found in system-manager, USB-drivers are installed like BOX: "BOX Interface 64bits (2018_04_28)" and D512: "D512 Interface 64bits (2018_04_28)", but only 1 universe is found, the D512.

Any idea for troubleshooting?

Re: Second universe with BOX (no longer available)

PostPosted: 26 September 2018, 16:32
by support
V9.1.00 needs to update the file "efk_hardware.dll".
The updated file is available here: https://thelightingcontroller.com/viewt ... =18&t=5804

Re: Second universe with BOX (no longer available)

PostPosted: 26 September 2018, 16:49
by MortaR
Works perfect. Thank you.