Support for this Interface

usb to dmx (no longer available)

Support for this Interface

Postby Pink LD » 10 March 2016, 10:14

How much longer do you project supporting this interface? Though I rarely use a wing console much anymore, having an DMX Input function is nice a few circumstances still.
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Re: Support for this Interface

Postby support » 10 March 2016, 10:59

V8 is supposed to manage this interface.
Until now, we try to keep the interfaces compatible as long as the computer technology allow us to do it.
But it is not easy with interface Box, because its processor is becoming a bit weak nowadays.

FYI, this recent interface has a dmx input: viewtopic.php?f=57&t=4174
The Lighting Controller
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Re: Support for this Interface

Postby Pink LD » 05 March 2018, 21:29

Support,
I have only 1 X Factor left in my inventory and purely as a backup, but will V9 support it? Or will it be time to upgrade for a new back up box?
Pink LD
 
Posts: 653
Joined: 04 January 2010, 19:03
Location: Green Bay WI

Re: Support for this Interface

Postby support » 06 March 2018, 09:32

V9 will support it, BUT the problem is the computer and the recent motherboards usb chips.
Althought motherboards manufacturers say "no problem with backward compatibility", there is sometimes problems with this interface and the recent motherboards.

So our answer is: as long as you keep the same computer, there should be no problem. When you will change computer, this will be like lottery (for all software versions).

PS: nice to see this interface (discontinued in year 2010) is still alive 8 years later.
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Re: Support for this Interface

Postby Pink LD » 06 March 2018, 16:02

Thanks for your reply. I actually have 2 X Factors, and one just needed its first and only repair, I had to replace the USB B port.
That is it. I have had them for 12 years and they get about 5-600 hours a service a year.
Quality product, damn near bulletproof.
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Posts: 653
Joined: 04 January 2010, 19:03
Location: Green Bay WI


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