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Express 512 No PC Link [fixed]
Posted:
07 April 2017, 05:39
by rcorpuz
Hi.
My interface works properly on my MacBook. I want to use it on my new touchscreen PC using Windows 10 Home. I was able to load the driver and the Xpress is being recognized by the software. However the PC link is not blinking. How to resolve?
Thanks,
Rodney
Re: Express 512 No PC Link
Posted:
07 April 2017, 17:02
by support
Please follow this:
viewtopic.php?f=3&t=188And then confirm your interface is well found by the software.
Re: Express 512 No PC Link
Posted:
08 April 2017, 01:48
by rcorpuz
I've done all your instructions and The software detects the interface. However the PC Link still does not blink.
Re: Express 512 No PC Link
Posted:
08 April 2017, 14:58
by support
Weird.
Please check with another computer. If same results, please return your interface for maintenance service.
Re: Express 512 No PC Link
Posted:
08 April 2017, 15:11
by rcorpuz
I have tried another box from a friend and the same issue. It could be a Windows 10 driver orbither setup issue.
Re: Express 512 No PC Link
Posted:
08 April 2017, 21:51
by support
So far, when the software says "interface found", it means the driver is well installed.
Re: Express 512 No PC Link
Posted:
09 April 2017, 05:05
by rcorpuz
Should it be 32 or 64 bits? 2013 or 2015? Have you tried it on Windows 10 Home?
Re: Express 512 No PC Link
Posted:
15 April 2017, 06:11
by rcorpuz
Can you still help. The box blink on a macbooc, Not on PC with Windows Home.
Re: Express 512 No PC Link
Posted:
15 April 2017, 06:14
by rcorpuz
I got it to blink by specifically choosing Driver 13 and under 64 bits folder.