Page 1 of 1

I lose pc connection

PostPosted: 01 February 2015, 20:09
by djvito62
I'm running showxpress with a macbook laptop. First problem is that while I have the box plug into the computer with no dmx cable hooked up to it and do some programing using the 3d window after a while it loses the pc link and I have to shut the software down to get it to link up again. Ohh and yes I have the dmx turned on the editor window. Second problem is while I'm out on a job running the software everything is fine but when I do not change to a different scene for a while it loses the pc link also. So can anyone help?????? Thanks.....

Re: I lose pc connection

PostPosted: 02 February 2015, 08:12
by support
We very recently found a problem, under MacOS, when using Live and 3DView together.
Please install this fix: http://download.thelightingcontroller.c ... roller.zip
And let us know the result.

To install the fix, please read this: viewtopic.php?f=3&t=3438

Re: I lose pc connection

PostPosted: 02 February 2015, 14:59
by support
Please confirm that you are using the current software version (V7.1.32).