Sweetlight 512 Interface Not Seen By Software [fixed]

usb to dmx

Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 04 October 2018, 15:20

Hi, I have two versions of software running on two different PCs. I just upgraded to the latest version of software on one machine and the power light is lit on the 512 not the PC Link. The Software shows 0 interfaces connected. The unit continues to work fine on the older version. Any ideas? Thanks
[S/N:.........]
cvbailey9
 
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Re: Sweetlight 512 Interface Not Seen By Software

Postby Gilles » 04 October 2018, 16:27

Bonjour,
Vous avez installé le divershttps://thelightingcontroller.com/viewtopic.php?f=2&t=5789
Quand vous dites 2 versions, se sont les mêmes version (V9)?
Gilles
 
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Re: Sweetlight 512 Interface Not Seen By Software

Postby cvbailey9 » 04 October 2018, 19:41

That's brilliant. Thanks for your time. :-)
cvbailey9
 
Posts: 9
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 06 October 2018, 08:45

Hi, Driver updated and software sees 1 interface on loading but I still can't get a signal. PC Link light isn't on.
cvbailey9
 
Posts: 9
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby Gilles » 07 October 2018, 08:30

Salut, voilà ma procédure sous vindows 10:

Dans Gestionnaire périphérique
Image
Cliquer sur suivant

Voici ensuite ce que vous aurez, et chez moi ça fonctionne.
Image

Si je veux revenir à la version 2017, même chose mais je restaure l'ancien pilote.
Gilles
 
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Re: Sweetlight 512 Interface Not Seen By Software [fixed]

Postby cvbailey9 » 07 October 2018, 13:03

Sweet Light Driver Screen Shot Oct18.jpg
Sweet Light Driver Screen Shot Oct18.jpg (100.91 KiB) Viewed 99 times


Thanks Giles, followed your instructions. Still not getting PC Link led on 512. Software sees the interface.
Unit is working on different PC with older version.

Regards
Colin
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