Driver problem [fixed]
Posted: 08 March 2015, 16:09Hi all -
I just bought an unidentified USB dongle which looks like this.
The previous owner said he thought he'd used "Showtime Express" on a Mac.
When first connected, I see this in Device Manager (Windows 7, 64bit):
If I download the drivers from this forum and point the entry at the folder, I get this:
...install...
I then get the Cable driver appear in Device Manager, but also the rogue "USB Serial Port" entry that's cropped up on the forum before.
I can't get rid of this. If you uninstall it, it just reappears. If you point it at the drivers folder, it's not interested.
If I then run ShowXpress, it doesn't like the dongle.
When I run USBVIEW I see this:
I also tried installing Sweetlight, and that does seem to recognise the dongle and let me into the program.
I still can't get rid of the "USB Serial Port" entry however, even with the Sweetlight drivers.
I could disable it and ignore it...I haven't actually managed to get the interface working with lights yet, but that's probably just my ignorance of the software. Before I go any further however, could you confirm whether it ought to be working or not, given the above...? I still don't know for sure exactly what this dongle is, or the software I should be using with it.
Thanks!
I just bought an unidentified USB dongle which looks like this.
The previous owner said he thought he'd used "Showtime Express" on a Mac.
When first connected, I see this in Device Manager (Windows 7, 64bit):
If I download the drivers from this forum and point the entry at the folder, I get this:
...install...
I then get the Cable driver appear in Device Manager, but also the rogue "USB Serial Port" entry that's cropped up on the forum before.
I can't get rid of this. If you uninstall it, it just reappears. If you point it at the drivers folder, it's not interested.
If I then run ShowXpress, it doesn't like the dongle.
When I run USBVIEW I see this:
I also tried installing Sweetlight, and that does seem to recognise the dongle and let me into the program.
I still can't get rid of the "USB Serial Port" entry however, even with the Sweetlight drivers.
I could disable it and ignore it...I haven't actually managed to get the interface working with lights yet, but that's probably just my ignorance of the software. Before I go any further however, could you confirm whether it ought to be working or not, given the above...? I still don't know for sure exactly what this dongle is, or the software I should be using with it.
Thanks!