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No recognized device on windows 8.1 and on windows 7 [fixed]

PostPosted: 19 December 2013, 14:47
by boelie
Hi guys,

I've installed the drivers for the usb to dmx cable on my computer, afther this i see in the device manager the device cable interface (version 1.06) but also a not regonized device (usb serial port) how can i fix this problem?

Re: installed driver 1.06 on windows 8.1 and on windows 7

PostPosted: 19 December 2013, 17:11
by support
May be the interface is broken (?)
To check this, please try on another computer.

Re: installed driver 1.06 on windows 8.1 and on windows 7

PostPosted: 20 December 2013, 11:39
by boelie
Problem solved,
I just removed the unknown serial port from the device manager and it's working!

Re: installed driver 1.06 on windows 8.1 and on windows 7

PostPosted: 20 December 2013, 21:09
by support
Thank you for the feedback.