No recognized device on windows 8.1 and on windows 7 [fixed]

usb to dmx - 100 dmx channels only for Windows (2011 - 2019)

No recognized device on windows 8.1 and on windows 7 [fixed]

Postby boelie » 19 December 2013, 14:47

Hi guys,

I've installed the drivers for the usb to dmx cable on my computer, afther this i see in the device manager the device cable interface (version 1.06) but also a not regonized device (usb serial port) how can i fix this problem?
boelie
 
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Re: installed driver 1.06 on windows 8.1 and on windows 7

Postby support » 19 December 2013, 17:11

May be the interface is broken (?)
To check this, please try on another computer.
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Re: installed driver 1.06 on windows 8.1 and on windows 7

Postby boelie » 20 December 2013, 11:39

Problem solved,
I just removed the unknown serial port from the device manager and it's working!
boelie
 
Posts: 2
Joined: 19 December 2013, 14:43

Re: installed driver 1.06 on windows 8.1 and on windows 7

Postby support » 20 December 2013, 21:09

Thank you for the feedback.
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