Hardware will not install

usb to dmx - 100 dmx channels only for Windows (2011 - 2019)

Hardware will not install

Postby midas » 29 November 2011, 02:05

The purple USB to DMX key refuses to install. I never get a status light, and "No Universe Found." I have an Xpress100, and run it on Windows 7, 64-bit OS.

Yes, I have deleted everything and started over, from scratch, several times. I have tried to install it WITH and WITHOUT the software running.

Please help!
midas
 
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Re: Hardware will not install

Postby support » 29 November 2011, 11:49

We suggest you to try with another computer.
Then if still same problem, may be the interface is brocken (?)

Please use the latest driver files available here: viewtopic.php?f=3&t=114
The Lighting Controller
support
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